Políticas de Privacidad

Privacy Policy

Hello, I am Fernando Illescas M. the CMO of BPOAndina, and; I appreciate that you visit this page, that means that the confidentiality of your data matters to you, and you want to know its destination and who and why collects it.

In accordance with the provisions of the General Regulation (EU) on Data Protection, by accepting this Privacy Policy you give us your informed, express, free and unequivocal consent so that the personal data you provide through the Website https ://bpoandina.com/ (hereinafter WEBSITE) are included in a file of “WEB USERS AND SUBSCRIBERS” as well as “CUSTOMERS AND/OR SUPPLIERS”:

Responsible: The person responsible for processing the data collected through this Website is:

BPOAndina, (hereinafter, “BPOAndina”).
Guayas, Guayaquil;
hello@BPOAndina.com

You can contact the BPOAndina Data Protection Officer at hola@BPOAndina.com

The Purpose: The personal data of users collected from this Website will be processed for the following purposes:

1.: Respond to requests for information and/or questions/queries made by users who visit this site. All data processed for this purpose will be kept until the request for information and/or questions/queries has been responded to. Within the legal framework, the Legal basis for the Treatment of this information is with the full consent of the interested party/user.

2.: Keep users informed, by available means, including electronic media, about BPOAndina’s news, services and products. All data processed for this purpose will remain permanent until the user revokes the consent already granted to receive the aforementioned communications.

3.: In the event that users enter personal data in the messaging media, forms or chatbots implemented on this Website, they will be processed by and to provide information and/or content that is requested. All data processed for this purpose will remain permanent until the response to your requests has been granted. Within the Legal Framework, the Legal basis for the Treatment of this information is the consent of the interested party/user.

4.: Grant the possibility of participation to users of this Website in interaction activities and downloading free content. In this concept, BPOAndina will use user data in order to periodically provide them with information, including via electronic means, about the news, services and products of BPOANDINA and third parties that exclusively belong to BPOAndina’s sectors of activity. Likewise, BPOAndina may communicate users’ personal data to third parties belonging to BPOAndina’s sectors of activity, so that they can send commercial information, including via electronic means, related to their news, services and products. All data processed for this purpose will remain permanent until users revoke their consent already granted to receive the aforementioned communications. Users know and accept that participation in the interactions and/or downloading of the free content offered on this Website is obligatorily conditioned on the total initial acceptance of all the purposes indicated above. If users do not accept such condition, they must refrain from participating in the interactions and/or downloading the free content offered on this Website.

5.: Be able to manage user participation and interaction in Inbound Leaders events. All data processed for this purpose will remain permanent until all actions related to the event are completed. Within the Legal Framework, the Legal basis for the processing of this data is the execution of the relationship established with the interested party/user.

Recipients: The data collected may be communicated to the following third party recipients: Public Administrations due to legal obligations and/or banking entities for the management of collections and payments. Furthermore, in accordance with the provisions of the fifth purpose indicated above, the user’s data may be communicated to companies belonging to the specified sectors of activity. They may also communicate to the following categories of managers: Providers of electronic communications, office automation, hosting, housing, computer maintenance, management, accounting, auditing, advice and legal representation. These processors may be located in the United States and adhere to the Privacy Shield – Decision (EU).
Rights: Users can exercise their access rights before BPOAndina; rectification; suppression; limitation of treatment; data portability; opposition and not to be subject to automated individual decisions, including profiling. Likewise, in the processing of the User’s data whose legitimation is based on the consent given by the User, the User has the right to withdraw said consent at any time, without affecting the legality of the treatment based on prior consent. upon his withdrawal.

We state that, in any case, users have the right to file a claim with the corresponding control authority if they deem it appropriate.

BPOAndina
Offices: Urdesa Central, V. Emilio Estrada 803 and Guayacanes, Guayaquil, Ecuador.
hello@bpoandina.com
Guayaquil, Ecuador