Legal Notice and Terms of use of the site

LEGAL NOTICE AND TERMS OF USE

Hello, I am Fernando Illescas M., the CMO of BPOAndina, I thank you for being here and I can guarantee that you are in a 100% safe space, and that is why you should know:

1.1. IDENTIFYING DATA OF THE CONTROLLER.
As current regulations indicate, I inform you that:

• Our commercial name is: BPOAndina
• Our company name is: BPOCENTER Andina
• Our registered office is located at Urdesa Centra, V. Emilio Estrada 803 and Guayacames, Guayaquil, Ecuador.
• Email: hola@bpoandina.com
• Our main social activity is: DESIGN ACTIVITIES OF THE STRUCTURE AND CONTENT OF THE FOLLOWING ELEMENTS (AND/OR WRITING THE COMPUTER CODE NECESSARY FOR ITS CREATION AND APPLICATION): OPERATING SYSTEMS PROGRAMS (INCLUDING UPDATES AND CORRECTION PATCHES) , COMPUTER APPLICATIONS (INCLUDING UPDATES)

1.2. PURPOSE OF THIS WEBSITE.
The services provided by the person responsible for the website are the following:

• Digital Marketing
• Mobile Advertising
• Data Services
• WhatsApp Solutions
• Web Development & Soft
• CRM on site, on cloud
• Digital Design
• Call & Contact Center

1.3. USERS:

Access and/or use of this Website attributes the condition of USER, who accepts, upon access and/or use, these terms of use, however, the simple use of this Website does not imply the beginning of a relationship. commercial or professional.

1.4. USE OF THE WEBSITE AND INFORMATION CAPTURE:

1.4.1 USE OF THE WEBSITE:

The website https://bpoandina.com/ hereinafter (Website) provides access to articles, information, services and data (hereinafter, “the contents”) property of BPOAndina. The USER assumes responsibility for the use of the Website. The USER undertakes to make appropriate use of the content offered through this Website and, by way of example, but not limited to, not to use it to:

(a) engage in illicit, illegal or activities contrary to good faith and public order;

(b) disseminate content or propaganda of a racist, xenophobic, pornographic-illegal nature, advocating terrorism or violating human rights;

(c) cause damage to the physical and logical systems of the website, its suppliers or third parties, introduce or spread computer viruses or any other physical or logical systems that are likely to cause the aforementioned damage on the network;

(d) attempt to access and, where appropriate, use the email accounts of other users and modify or manipulate their messages.

BPOAndina reserves the right to withdraw all comments and contributions that violate respect for the dignity of people and companies, that are discriminatory, xenophobic, racist, pornographic, that attack youth or childhood, order or public safety or that, in their opinion, are not appropriate for publication.

In no case will BPOAndina be responsible for the opinions expressed by users through the blog or other participation tools that may be created, in accordance with the provisions of the applicable regulations.

1.4.2 INFORMATION CAPTURE

Contact form.- Where the USER must fill out the email, cell phone number, service of interest, subject and name fields.

Subscription form.– Filled out by the USER in the fields (name & email) necessary for subscription to the Website. Sales form.- Filled by the USER in the fields (name, email, address and CI) necessary for the sale of products and services.

Tracking cookies, in accordance with the following rules:
Browsing and IP Address: When browsing this Website, the user automatically provides the web server with information related to their IP address, date and time of access, the hyperlink that has been forwarded to this, your operating system and the browser used.
Despite the above, users may unsubscribe at any time from the services provided by BPOAndina or data provided by the USER in compliance with current regulations on Data Protection. Likewise, both by subscribing to this Website, and by making comments or making a purchase on any of its pages and/or entries, the user consents:

The processing of your personal data in the WordPress environment in accordance with its privacy policies.
BPOAndina’s access to the data that, according to the WordPress infrastructure, the user needs to provide either for the subscription to the website or for any query through the contact form.
Likewise, we inform that the information of our users is protected according to our PRIVACY POLICY.

By activating a subscription, contact form or comment, the user understands and agrees that:

From the moment you make your subscription or access any paid service, BPOAndina has access to: Name, and email, or other necessary data, forming a file with the name “WEBSITE USERS AND SUBSCRIBERS” or in the case of make a purchase, you will be subscribed to the “CLIENTS AND/OR SUPPLIERS” file, having access to name, surname, email, C.I. and complete address.

In any case, BPOAndina reserves the right to modify, at any time and without prior notice, the presentation and configuration of the website https://bpoandina.com/ such as this legal notice.

2. INTELLECTUAL AND INDUSTRIAL PROPERTY:

BPOAndina, by itself or as assignee, is the owner of all intellectual and industrial property rights of this Website, as well as the elements contained therein (by way of example, images, sound, audio, video, software or texts; trademarks). or logos, color combinations, structure and design, selection of materials used, computer programs necessary for its operation, access and use, etc.), owned by BPOAndina or its licensors. All rights reserved.

Any use not previously authorized by BPOAndina will be considered a serious breach of the author’s intellectual or industrial property rights.

The reproduction, distribution and public communication, including the method of making it available, of part or all of the contents found on this Website, for commercial purposes, on any medium and by any technical means, is totally prohibited. , without the express written authorization of BPOAndina.

The USER undertakes to respect the Intellectual and Industrial Property rights owned by BPOAndina. You will be able to view only the elements of the Website without the possibility of printing, copying or storing them on the hard drive of your computer or on any other physical medium. The USER must refrain from deleting, altering, evading or manipulating any protection device or security system that was installed on the BPOAndina pages.

It is strictly prohibited to share the license for use with more people, each license is personal and non-transferable, reserving any civil and criminal actions that may assist us in order to safeguard our rights, all under the threat of incurring a crime against our intellectual property.

3. EXCLUSION OF WARRANTIES AND LIABILITY:

BPOAndina is not responsible, in any case, for damages of any nature that may be caused, by way of example: due to errors or omissions in the contents, due to lack of availability of the Website, – which will make periodic stops for maintenance. technical – as well as the transmission of viruses or malicious or harmful programs in the content, despite having adopted all the necessary technological measures to avoid it.

4. MODIFICATIONS:

BPOAndina reserves the right to make any modifications it deems appropriate to this Website without prior notice, and may change, delete or add both the content and services provided through it and the way in which they are presented or located. on your Website.

5. LINK POLICY:

Persons or entities that intend to create or create a hyperlink from a web page of another Internet portal to the BPOAndina website must comply with the following conditions:

5.1.- Total or partial reproduction of any of the services or contents of the website is not permitted without the prior express authorization of BPOAndina.

5.2.- No deep-links or IMG or image links, or frames will be established with the BPOAndina website without your prior express authorization.

5.3.- No false, inaccurate or incorrect statement will be made about the BPOAndina website, nor about its services or content. Except for those signs that are part of the hyperlink, the Website on which it is established will not contain any trademark, trade name, establishment sign, name, logo, slogan or other distinctive signs belonging to BPOAndina, unless expressly authorized by it.

5.4.- The establishment of the hyperlink will not imply the existence of relations between BPOAndina and the owner of the website or portal from which it is made, nor the knowledge and acceptance of BPOAndina of the services and contents offered on said website or portal. .

5.5.- BPOAndina will not be responsible for the content or services made available to the public on the website or portal from which the hyperlink is made, nor for the information and statements included therein.

5.6.- The BPOAndina Website may make available to the user connections and links to other websites managed and controlled by third parties. These links have the exclusive function of facilitating users’ search for information, content and services on the Internet, without under any circumstances being considered a suggestion, recommendation or invitation to visit them.

5.7.- BPOAndina does not market, direct, previously control, or make its own the contents, services, information and statements available on said websites.

5.8.- BPOAndina does not assume any type of responsibility, not even indirectly or subsidiary, for damages of any kind that may arise from the access, maintenance, use, quality, legality, reliability and usefulness of the contents, information, communications, opinions, statements, products and services existing or offered on websites not managed by BPOAndina and that are accessible through BPOAndina.

6. RIGHT OF EXCLUSION:

BPOAndina reserves the right to deny or withdraw access to the portal and/or the services offered without prior notice, at its own request or that of a third party, to those users who fail to comply with these General Conditions of Use.

7. GENERALITIES:

BPOAndina will pursue non-compliance with these conditions, as well as any improper use of its website, exercising all civil and criminal actions that may correspond to it by law.

8. MODIFICATION OF THESE CONDITIONS AND DURATION:

BPOAndina may modify the conditions determined here at any time, being duly published as they appear here. The validity of the aforementioned conditions will depend on their exposure and will be in force until they are modified by others duly published.

9. COMPLAINTS AND QUESTIONS:

BPOAndina informs that there are complaint forms available to users and clients and they can send an email to hola@bpoandina.com indicating their name and surname, the service or product purchased and stating the reasons for their complaint. You can also send your claim by postal mail addressed to: BPOAndina, Urdesa Central, V. Emilio Estrada 803 y Guayacanes, Guayaquil, Ecuador.